We strive to comply with current English and EU Cookie Law regulations in relation to our use of cookies. Cookies are utilised on our website to collect information about your access to the site. These cookies consist of pieces of information, including a unique reference code, which are transferred from our website to your device. They are used to store and, in some cases, track information about you.
Some of the cookies we employ are temporary and will expire at the end of your web session when you close your browser. Others are designed to remember you when you revisit our site and have a longer lifespan. It’s important to note that all the cookies used on our website are set by us.
While most computer and some mobile web browsers automatically accept cookies, you have the option to modify your browser settings to prevent this or to receive notifications whenever a cookie is set. Adjusting your browser settings to block or delete cookies may impact your ability to fully utilise the features of our site.
We recommend reviewing your browser’s settings to manage cookies according to your preferences.
Creating a specific log-in session for a user of the site in order that the site remembers that a user is logged in and that their page requests are delivered in an effective, secure and consistent manner;
Customising elements of the promotional layout and/or content of the pages of the site.
Collecting statistical information about how our users use the site so that we can improve the site and learn which parts are most popular to users.
We use information about you to:
We may transfer your collected data to storage outside the European Economic Area (EEA). It may be processed outside the EEA to fulfil your order and deal with payment.
By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.
We only keep your personal data for as long as necessary to use it as described above and/or for as long as we have your permission. In any event, we will conduct regular reviews to ascertain the need for retention.
We are allowed to disclose your information in the following cases:
We may contract with third parties to supply services to you on our behalf. These may include payment processing, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data.
Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under GDPR and the law.
You can ask us not to use date for marketing. You can do this by ticking the relevant boxes on our forms, or contacting us by email at info@pcpclaimsadvisor.co.uk.
Under the GDPR, you have the right to:
Please note that our terms and conditions and our policies will not apply to other websites that you get to via a link from our site. We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
If we change our Privacy Policy, we will post the changes on this page. If we decide to, we may also email you.
The Parties will use their best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this Privacy Policy or any breach of it.
If any such dispute cannot be settled amicably through ordinary negotiations between the parties, or either or both is or are unwilling to engage in this process, either party may propose to the other in writing that structured negotiations be entered into with the assistance of a fully accredited mediator before resorting to litigation.
Any dispute shall not affect the parties’ ongoing obligations under this Privacy Policy.
PCP Claims Advisor acts as an introducer and matches you with a solicitor or a claims management company who is experienced in pursuing financial claims on behalf of consumers. We get paid for such introductions from our partners but the payment we get will never make any difference to the service you receive.
It’s important to know that you have the option to pursue your claim independently through the Courts, file a complaint directly with the lender, or engage the Financial Ombudsman Service if you’re unsatisfied with the outcome, all at no charge to you. PCP Claims Advisor simply helps connect you with experienced solicitors or claims management professionals skilled in securing financial claims for consumers. Our partnership compensation does not influence the quality of service you receive.*
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